Quality Control
The primary support that any manufacturer can give to the contractors using its brands is consistent quality control. Each of these manufacturers has established procedures to warrant their quality and reassure the contractor that they will receive the materials as expected. Each manufacturer's warranty is passed on to the ultimate consumer.

Product Specifications
Consistency is further insured through the manufacturer's published system and product specifications. These specifications are a critical link in contractor support. They provide the owner, design team and contractor the same level of expectation on what should be done, how it should be accomplished and what the final result should be. They also provide the basis from which competitive products can be compared. When a competitor claims that its products are the "same as" or "as good as" these high quality brands, our contractors assist the customer in comparing specifications to insure that claims are substantiated.

Trademarks and Patents
Contractors are further supported by each manufacturer registering its brand's trademark and copyrights, as well as securing patent protection, where appropriate. The contractors are a valuable link in the protection of these properties, by alerting the manufacturers to possible infringements.

Design and Engineering
Tennis facilities can have unique design considerations and problems. These manufacturers consider themselves as active members of the project design team and assist the facility designers and contractors with ideas and technical assistance throughout the project. This assistance can be in the form of specific project lighting layouts that show pole locations, quantity of fixtures, and light levels produced by the design, or a unique surface system design to take into account the particular usage patterns of the courts.

Education Programs
Seminar and training sessions are periodically conducted on a national or regional basis. These educational programs are designed to train contractors on enhanced construction techniques, product improvements, marketing programs and new product introductions. In several cases these manufacturers will only sell their more exclusive products to contractors that have had extensive training and thereby licensed to install the systems.

Marketing Support
Education programs, coupled with quality marketing material and brochures, insure consistent claims of the brand's functional advantages and cohesively support the contractor's local sales efforts.

Consumer Advertising
Each brand has well established domestic and international advertising programs that target an international audience of tennis players, facility owners and managers, as well as prospective tennis court contractors. These programs educate consumers towards the quality function of the products and generate brand recognition.

Brand Awareness
All leads that are generated by these programs are circulated back to the contractors on a local basis. Each contractor can also build a regional advertising and marketing program on the foundations established by the brands.